Trip Planning that is goal-oriented on customer goals is really an easy concept. It is also easy for a person to jump to wrong conclusions as to where to start when asking a customer what their travel goals are for a given day.
A website with the writings of David Kemper 1952-2014 For those he's left behind. While he had many thoughts and opinions all were expressed with the best interest of others in mind. He was a very caring person and if anyone is helped by his writings especially those on the subject of bullying then that is all he ever wanted.